Terms of Sale

1. Introduction

These Terms of Sale ("Terms") govern the purchase and use of paid subscription services offered through SideKikk, an AI sports coaching application developed and operated by Arch's Technologies (Lyon, France).

By subscribing to any paid plan on SideKikk, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms complement the Terms of Service and the Privacy Policy, which remain applicable in full.

Arch's Technologies reserves the right to update these Terms at any time. Material changes will be communicated to subscribers via email. Continued use of the paid services after notification constitutes acceptance of the updated Terms.

2. Service description and pricing

2.1 Free plan

SideKikk offers a free plan with limited functionality. The free plan provides access to basic features, including account creation, Garmin device connection, and limited data visualization. No payment is required for the free plan.

2.2 Premium subscription

The Premium subscription unlocks the full SideKikk experience, including AI-generated daily snapshots, weekly narrative reports, personalized coaching insights, advanced trend analysis, and priority support.

Two billing options are available:

All prices are displayed in euros (EUR) and include applicable taxes unless otherwise stated. VAT is applied based on the customer's location (see Section 7).

2.3 Free trial

New users are eligible for a 14-day free trial of the Premium subscription. No credit card is required to start the trial. At the end of the trial period, you will be prompted to select a paid plan. If no plan is selected, your account will revert to the free plan.

2.4 Price changes

Arch's Technologies reserves the right to modify subscription prices. Existing subscribers will be notified at least 30 days before any price change takes effect. The new price will apply at the start of the next billing cycle following the notice period.

3. Ordering process

To subscribe to a paid plan, you must:

1. Create a SideKikk account and complete the onboarding process.
2. Navigate to the subscription section within the application (Settings or upgrade prompt).
3. Select your preferred billing plan (monthly or annual).
4. Enter your payment information through our secure payment provider (Stripe). Your payment details are transmitted directly to Stripe and are never stored on our servers.
5. Confirm your subscription. You will receive a confirmation email with a summary of your order.

The subscription is activated immediately upon successful payment. You gain instant access to all Premium features.

4. Payment terms

4.1 Payment processor

All payments are processed securely by Stripe. Arch's Technologies does not store credit card numbers or sensitive payment data on its servers. Stripe's security practices comply with PCI DSS Level 1 standards.

4.2 Accepted payment methods

• Credit and debit cards (Visa, Mastercard, American Express)
• Additional payment methods may be available depending on your region and Stripe's supported methods.

4.3 Billing cycle and automatic renewal

Subscriptions renew automatically at the end of each billing cycle (monthly or annually) unless cancelled before the renewal date. The renewal charge will be applied to the payment method on file.

You will receive a reminder email at least 7 days before each renewal. If your payment method is declined, we will attempt to process the payment again. If payment cannot be collected after multiple attempts, your subscription may be suspended until payment is resolved.

4.4 Failed payments

In the event of a failed payment, Arch's Technologies will notify you by email and provide a grace period during which you can update your payment information. If no valid payment method is provided within the grace period, your account will revert to the free plan.

5. Right of withdrawal

5.1 Your right

In accordance with French consumer law (Code de la consommation, articles L221-18 and following), you have the right to withdraw from your subscription within 14 days of the subscription date, without providing any reason.

5.2 How to exercise your right of withdrawal

To exercise your right of withdrawal, you must notify us by email at:

contact@archstechnologies.com

Your notification must include:

• Your full name
• The email address associated with your SideKikk account
• A clear statement of your decision to withdraw
• The date of subscription

5.3 Refund

Upon receiving your withdrawal request, we will process a full refund within 14 days. The refund will be issued to the original payment method used for the purchase.

5.4 Effect on service access

Upon withdrawal, your access to Premium features will be terminated immediately, and your account will revert to the free plan. Any data generated during the Premium subscription period will be retained on your account in accordance with our Privacy Policy.

6. Cancellation and termination

6.1 Cancellation by the subscriber

You may cancel your subscription at any time from the Settings page within the application. Upon cancellation:

• Your Premium access will remain active until the end of the current billing period.
• No further charges will be applied after the current period ends.
• Your account will revert to the free plan at the end of the billing period.

6.2 Prorated refunds

Monthly subscriptions are not eligible for prorated refunds upon cancellation. For annual subscriptions, a prorated refund may be issued at Arch's Technologies' discretion if the cancellation occurs within the first 3 months of the annual billing cycle. Refund requests must be submitted via email to contact@archstechnologies.com.

6.3 Termination by Arch's Technologies

Arch's Technologies reserves the right to suspend or terminate your subscription if you violate the Terms of Service. In the event of termination for cause, no refund will be issued.

7. Invoicing and VAT

7.1 Invoices

An invoice is generated for each payment and sent to the email address associated with your account. You may also access your invoicing history through the Settings page.

7.2 VAT (Value Added Tax)

SideKikk is a digital service. VAT is applied in accordance with the applicable regulations based on your location:

• EU customers: VAT is charged at the rate applicable in your country of residence, in compliance with EU rules on the place of supply of digital services.
• French customers: French VAT at the standard rate (20%) applies.
• Non-EU customers: VAT may or may not apply depending on local tax regulations.

Stripe handles VAT calculation and collection on behalf of Arch's Technologies where applicable.

8. Liability and warranty

8.1 Service provided "as is"

SideKikk is provided on an "as is" and "as available" basis. Arch's Technologies makes no warranties, express or implied, regarding the availability, accuracy, or reliability of the service.

8.2 No guarantee of specific results

8.3 AI disclaimer

The AI analyses provided by SideKikk are generated by artificial intelligence models. While we strive for accuracy, AI-generated content may contain errors or inaccuracies. Arch's Technologies shall not be held liable for any decisions made based on AI-generated content.

8.4 Limitation of liability

To the maximum extent permitted by applicable law, Arch's Technologies' total liability for any claims arising from or related to the use of the paid service shall not exceed the total amount paid by the subscriber in the 12 months preceding the claim.

9. Personal data

The collection and processing of personal data in connection with paid subscriptions is governed by our Privacy Policy. Payment data is processed exclusively by Stripe and is subject to Stripe's Privacy Policy.

Arch's Technologies does not have access to your full credit card number. Only a truncated card reference (last 4 digits, card brand, and expiration date) is stored for display purposes in your account settings.

10. Applicable law and disputes

10.1 Governing law

These Terms are governed by and construed in accordance with the laws of France. Any dispute arising from or related to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Lyon, France.

10.2 Consumer mediation

In accordance with articles L611-1 and following of the French Code de la consommation, you have the right to seek free mediation in the event of a dispute. Before initiating mediation, you must first attempt to resolve the issue directly with Arch's Technologies by contacting us at contact@archstechnologies.com.

If no satisfactory resolution is reached within 60 days, you may refer the matter to a certified consumer mediator. You may also use the European Commission's Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.

10.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

11. Contact information

For any questions regarding these Terms of Sale or your subscription:

Arch's Technologies
Represented by Sebastien Segond
Lyon, France
Email: contact@archstechnologies.com
Website: archstechnologies.com